Smarter Telecom Wireless Expense Management Starts Here
Maxtel helps organizations control telecom costs, streamline mobile operations, and improve internal support through advanced analytics and help desk solutions
ABOUT US
Maxtel simplifies wireless management for Canadian Businesses with visibility into mobile usage, cost control, and 24/7 support.
Through advanced Telecom Expense Management (TEM) tools, Maxtel provides detailed visibility into mobile usage and spending by consolidating electronic billing data from multiple wireless carriers.
We align this data with your internal structure—such as departments, cost centres, and managers to deliver customized reporting and analysis that supports smarter decisions, cost optimization and accountability across the organization
Your Partner in Wireless Expense Management
Our services
Maxtel Help Desk Functions and Features
Management of the Service Provider Portal
Employee Request Handling (via Email)
Activations & Deactivation
We manage your wireless service provider portals, so you don't have to : including user changes, billing access, and device orders
Employees can email a dedicated support address. We handle all incoming mobile service requests through a structured ticketing system
We take care of activating new lines, suspending unused ones, or deactivating services when no longer needed
Customer Telecom Administrator Emergency Contact after Support Hours* 24/7
Level 1 Troubleshooting Support
Price Plan Updates & User Name Updates
We review and apply plan changes, user name updates, and ensure your accounts are always accurate and cost-effective
Got a mobile issue? We offer basic technical support for common device or carrier-related problems
In case of urgent telecom issues outside regular hours, your telecom administrator has direct emergency access to our support team
Actionable Telecom Insights at Your Fingertips
From invoice audits to real-time usage, our reporting tools keep you in control with:
Monthly Data Upload
Credit Request Management
Device/Inventory Management
Standard & Custom Reports
Why Choose Us
Ticket-Based Help Desk Support
A dedicated email and ticketing portal to handle all mobile-related employee requests
Invoice Audits & Optimization
Detailed audits of wireless bills to identify savings and recover overcharges
Monitor mobile data and cost trends by department, user, and device
Real-Time Usage Reports
Cost Efficiency
Achieve cost efficiency and streamline processes with our expert solutions tailored for mobile wireless expenses in your business
Wireless Solutions
Discover innovative wireless solutions designed to reduce expenses and enhance productivity within your organization. Let us help you manage your mobile costs effectively
Customer reviews
Discover what our clients think about our service
Their help desk is responsive and reliable. Our team submits requests via email, and issues are resolved faster than with our carrier directly
Lisa Chen
Maxtel helped us achieve huge cost savings by identifying unnecessary lines and optimizing our mobile plans. Within the first quarter, we saw a 20% reduction in wireless costs
Mark Thompson
With Maxtel, we now have detailed reporting we can trust. The customized reports give us full visibility into our wireless spend by department and user—it's been a game changer for internal budgeting
★★★★★
David Reynolds
Maxtel provides excellent support, 24/7. When we needed emergency assistance after hours, their team was there—knowledgeable, dependable, and truly telecom-savvy
★★★★★
★★★★★
★★★★★
Brian Brooks
Solutions
Streamline your mobile expense management with ease.
Support
Contact
info@maxtel.ca
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